
We are required to follow US law without exceptions. For additional information, read our complete shipping policy and contact your local customs office for current fee rates.Ĭan you please mark this as a gift on the customs form so I don't have to pay customs? Policies vary by country and can change at any time. We are unable to advise or estimate specific customs fees, as customs policies are set by destination country. Contact your local customs office for further information.Ĭan you give an estimate of the customs fee if I'm ordering from outside the USA? These charges must be paid by the recipient. These fees are set by the destination country. Will I have to pay customs fees if I am ordering from outside the USA?Ĭustomers outside the US may be subject to import taxes, customs duties, and other fees upon the shipment's arrival in your country. If you’re ordering just one item, the shipping rates provided at checkout will be the cheapest available.

Sometimes we're able to help you get a lower rate by packaging multiple items together in a single box, rather than multiple big boxes. If you live outside the US and are considering ordering multiple items, email us and let us know the products you'd like to order and we'll send you an estimate for the lowest shipping rate available. This will allow you to preview the shipping rate for each shipping method available in your area. You can get an exact shipping estimate on any product by following these steps: add product(s) to your cart, then click on the cart icon and enter your shipping address. In some regions we offer limited USPS service, which does not include customs service or tracking. Yes! We ship worldwide with UPS and DHL, both services include customs service and tracking. If you have any concerns about when your order might arrive, please email us prior to purchase, and we can give you an up-to-date estimate on processing times/when your order will ship. Expedited shipping will not shorten the processing time of 3-9 days before your order ships. If I pay for expedited shipping, will my order ship faster?Įxpedited shipping refers to the transit time AFTER it leaves our studio. *International orders will include a printed commercial invoice or digital invoice included with the mailing label, depending on individual requirements by country. All boxes, paper packing tape, inserts and fill material are all now 100% recyclable (including the stickers and tape!) with the exception of the outer plastic mailing label sleeve (please remove the plastic pouch before recycling the box). All orders are packaged in branded, heavy-duty cardboard boxes. If your order includes in-stock and custom items, the entire order will be held until all items can ship together.Īll receipts are sent by email, we do not include printed order information or invoices in our packages, unless it is sent internationally*. All custom items take an average of 3-5 weeks to produce.

If your order includes a custom or pre-order product, the whole order will be held until all items are ready for shipment. When your order is ready for shipment, you'll receive an email with an estimated delivery date and package tracking code.

While your order may be processed faster than this, please keep this timeline in mind. How long will it take for my order to ship?Īll in-stock orders are processed by our small team within 3-9 business days of your order date.

South Georgia & South Sandwich Islands USD $
